I've flown a reasonable amount of times in my life but never have I boarded a plane where the staff was sat at the back chatting, giggling and eating crisps the whole flight except for emergency talk, checks and refreshments cart. This would be heard all across the plane and despite it being a new years day flight and there being many empty seats, I would not have expected it to be so to speak 'casual' working environment. I was travelling from Birmingham to Edinburgh and next time I would most likely go with a different company with more professional staff.
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