I use many car hire companies (at least 1 a month) and this organisation has poor customer service, unclear documentation and are generally underhand and difficult to deal with. I ended up with a car hire company I hadn't booked with at a location off airport, waited over an hour for transportation and was then hit for an additional 110 euros that I had not agreed to and I'm still fighting for a refund on. I've referred the matter to my credit card company and will take to court if necessary. DO NOT USE AND DO NOT TRUST.
I order a camera costing over £400 10 Aug 2010. I never received the camera and I'm still waiting for a refund (29 Sept 2010). Call centre is in india and the communication is virtually non existant. Emails go without response. Theyare impossible to contact and there is no address on their website. Reported them to trading standards and to googlecheckout. Find someone else to spend your money with!
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