I ordered flowers for my mothers 50th birthday, I was expecting them to be delivered on her birthday but they never arrived.
I tried contacting someone from iflorist but the telephone number was just going to answer message. I then tried emailing them, I eventually got a reply a few days later. They offered to deliver the flowers and give me a £5.00 voucher off my next purchase.
I said I didn't find this acceptable and wanted a full refund....I have had no further response from them, the flowers have been delivered some what 2 weeks late.
Overall all I very disappointed with the service and won't be using them again.
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