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Reviews (1)

Petfleas

WRONG ITEM SENT BUT QUICKLY SORTED OUT

Wrong item sent so I phoned and informed the company. Correct item sent same day with prepaid envelope for me to send back first item.

All sorted out quickly and pleased with this as it was over the holiday period.

I told them to keep the sherry bottle away from the packing departement !!!!

Thought they might offer discount on next order.

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08 January 2013

Reply from Petfleas

Dear Mr Bolton

Please accept our sincere apologies that you received the incorrect product, and I am very glad to hear that our staff dealt with your problem swiftly and efficiently.

I have marked your account, and if you would like to place you order via telephone next time we will offer you a discount, for the inconvenience experienced.

Kind Regards

David Bolton´s profile

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David Bolton
Reviewer
United Kingdom

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