Quick contact explaining that item out of stock and would I wait or want refund.Said I'd wait and item arrived quicker than estimated.
Problem started when product went wrong after only one use and within 3 days of arrival. Contacted go-electrical who told me it was a repair and i would have to get in touch with the manufacturer's myself. This then took a further 5 phone calls and 6 weeks to resolve.
go-electrical are the supplier and should have owned responsibility for the problems them themselves despite their statement that any returns will be seen as a repair if they are to offer good service to their customers.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.