Marksandspencer

Appalling customer service

The online customer service system seems set up to thwart any efficient dialogue with a M&S employee.

After a week of fruitless exchanges I gave up hope of resolving the issue. Short term win for M&S maybe but a long term loss.

Carolyn McV found this review useful

Webtogs

Lovely company to do business with

Webtogs were recommended to me by a friend. My order was delivered promptly but sadly the fit was not quite right (NF apparently think I need more boobs and shoulder to balance out my hips).

The return process was uncomplicated and the return of the package was speedily acknowledged and my credit card refunded.

I've recommended Webtogs on to other family and friends and they have also had excellent service.