Let me start by saying this is the first bad review I’ve ever had to make for any business ever which just shows how badly the service from Nigel O Hara truly was.
I bought a Welder K-24 on the 9th December 2012 and a week later id had no dispatch email, I rang up and was told it would be dispatched the next day, did it get dispatched the next day? No it did not. After another call I was told it was not even in stock and that it would be with me in another week’s time which again, DID NOT HAPPEN.
Now we are at Jan 3rd 2013 after a number of calls in which I was reassured but none of their words held up, at this stage I’ve made around 7-8 calls since ordering the watch and this time I was told Welder are not open till the 7th so there was no chance of any information until then but was assured I would get a call on the 7th before 12, which again DID NOT HAPPEN. After ringing up I was told I would get a call back within 5-10 minutes while he rang Welder which funnily enough, DID NOT HAPPEN I had to ring up an hour later to find out he had in fact gone for his lunch break. When he finally did ring back I was told it would be with me in another week’s time on the 14th which would be a total of 36 days after I ordered the watch.
Now my order has been cancelled I’ve been told it could be up to 28 days before I get a refund which to say I don’t even have my order is actually very ridiculous. I advise everyone who is thinking about ordering from Nigel O Hara to AVOID IT AT ALL COSTS,
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