Customer´s profile

Reviews (1)

Very competitive prices!

Great prices but feel that the website could be better, e.g. storing previous details without always having to re-key. Also, I emailed a couple of questions and have yet to receive a reply!

07 January 2013

Reply from

Dear Mr Greig
Thank you for taking the time to provide feedback on our service and our website. These reviews are extemely important to both us and future customers so we do appreciate you taking the time.
Our wesbsite is currently in development and we believe the problems you have mentioned will be resolved within this update. In regards to your second issue regarding your emailed questions. I have checked with our reservations team and they have confirmed that emails were received from you yesterday afternoon. At the current time our offices are closed on Sundays, and all communications are responded to in strict rotation of their time recieved. We do however guarantee that all emails will be answered in full by the close of the next working day. They have confirmed that your emails will be answered within the next couple of hours.

Kind Regards

Sylvia Vella

Customer´s profile

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United States