Charn Robinson´s profile

Reviews (1)



I placed an order on January 1, 2013 (New Year's Day) for a supposed stock item. They did not have any problem accepting the money and then sent me an email stating the dress would not be available until March 15, 2013. So I called and received the worse customer service ever! They are exceptional rude and unprofessional! The link clearly says: "In Stock"- then it is my expectation that it is in stock! And if it is not- then notify the customer or return the money! I don't see what the problem is!

Kim found this review useful

06 February 2013

Reply from

Hi Charn,

We apologize that you are unsatisfied with your purchase. Your dress was a special which can take several weeks to process and ship, as it is currently being manufactured at the designer's warehouse.

We would like to help! Please contact a customer service representative as soon as possible to be further assisted with your order: / 212-203-5052

Charn Robinson´s profile

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Charn Robinson
United States