My first purchase has not gone well. I placed an order in high hopes, but although my payment was taken I had no indication of when I could expect my goods,so I emailed them, it appears the product is out of stock until the end of January 2013, yet their website did not say they were out of stock, else I would not have placed the order.
It is disappointing:
a) that their website did not display an Out of Stock notice;
b) I had to email them chasing delivery, only to have an email back informing me of no stock and there would not be any until the end of January 2013, it would have been nice to of had a email from them.
They have offered me my money back, or keep it and dispatch at the end of the month.
It is very frustrating to place orders for stock that is non existent, especially as I have been having such trouble locating some, I finally find someone who has stock only to find they have not.
I have rang the manufactures who explained there is no problem, but I think they are being economical with the truth, as this is the yet another company who has let me down.
What's going on!?
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