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Reviews (1)

Auto Europe US

terrible, they charge WAY MORE than they write the contract for, AND claimed after 3 days, I damaged the car!

Extremely BAD, as over the $ 200.- rental, they charged an extra un-announced $ 100.-which is 50% on top of what was expected. I will never use them again, as they CHEAT

and today, a month later they accuse me of damage while they NEVER even were there to check the car, and sent a photo of damage taken 2 days AFTER i dropped it off

total criminals

17 January 2013

Reply from Autoeurope

Dear Mr. Dubbeldam,

Thank you for your recent feedback regarding your rental in the Netherlands.

Please note that we have opened a customer service file. We have sent a query to the supplier.

As soon as we hear back from them, we will contact you again. Please note that the suppliers response time to us is typically 10-15 working days.

In the meantime, if you have any other questions please do not hesitate to contact us again.

Best regards,

Irene
Customer Service Department
Auto Europe LLC

Winka Dubbeldam´s profile

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Winka Dubbeldam
Reviewer
United States

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