I have phoned Laura to thank her. I dont know her but spoke to her on the phone before buying the memory from them. Helpful without being pushy. Changed memory myself. It proved as easy has Laura said it would be. Best of all i orded it one day, it arived the next day on free postage and that is why i said the ink was still wet ,faster than fast. All the best to you all. Happy new year. Arnie
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