Ryan Beaven´s profile

Reviews (1)

Cash 4 Phones

Avoid. If they give you rubbish counter offer give them a call!

Was quoted £143 for my iPhone 4 16GB, sent the phone off and was emailed back with a counter-offer of £50 as it had failed their 'testing' due to 'excessive scratching on screen' which was a lie.

If you wish to reject their pitiful offer, you then have to pay £8.95 to get the phone back!
If the same thing happens to you and they try to tell you your perfectly good phone is damaged, then I WILL ADVISE YOU TO GIVE THEM A CALL!

The lady who sorted the problem (which funnily enough she said she'd 'look into' before I'd even explained what it was, as if she already knew why I was calling) was very helpful (either genuinely or as a thin veil to this attempted con) and got back to me later that day with an offer of £137, which was only £6 less than the original quote. I accepted as I couldn't really be bothered with any more waiting around.

But as it happens I've had to wait around even longer for the money to go into my account, as I received an email a FULL WEEK after said phone call telling me it would be in my account in 3-5 days. In their email they state

"We endeavour to operate a prompt and efficient process and hope you are pleased with the way we have dealt with your order."

Prompt service my arse. Will not be using this company again.

Ryan Beaven´s profile

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Ryan Beaven
Bristol, United Kingdom