Their interface is full of bugs! Their servers are slow. The customer support is dreadful. Altering anything on your site is hard. I left them for Blue Park....how easy to use and no problems. EKM might be cheap...what it delivers is also very cheap and shoddy .
They will charge £25 to write a few lines of code for you. Blue Park do it for free..not that you will need code written. It is SO much easier to use.
Take a look at the EKM and Blue Park forums and you will see what I mean.
I moved to Blue Park from EKM about a year ago.
I was dissatisfied with the bugs in the EKM system, the lack of features and the slow servers.
The move to Blue Park was painless thanks to lots of support from Richard and Cate and forum members.
Blue Park update the system regularly adding new features or improving existing ones. It is extremely flexible allowing creation of discounts, newsletters, user groups, a blog and much more. Best of all, you really do not need to know any code.
My only regret is that I did not move years ago - I now have a far superior system and it is even cheaper than EKM.
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