Pharmacy2U

Not quite up to the previous experience

The order was not received as quickly as previous orders. The free delivery promised on orders over £35 was not autotmatic and I had to chase for a refund.
This offer at the top of the order page needs to be clearer that you need to click on a certain drop down request when completing the order otherwise the postage will not be free.

08 January 2013

Reply from Pharmacy2U

Dear Roland,

Please accept my sincere apologies for the delay in receiving your order on this occasion.

I can confirm there has been some slight delays with parcels due to the Christmas and New year period.

I have taken your comments on board regarding the delivery information and passed this onto the relevant team for when the website is next updated.

Once again I do apologise for the inconvenience caused.

Kind regards
Rachael.