Play.com

Shame..once was a great website, now is tarnished

I was used to buy my CDs and DVDs on play.com. After the company is renamed to Rakuten play.com, the quality of customer services deteriorates. If you buy things from them, you need to pray that your transaction is not cancelled or delay in post. If you are bad luck enough, like I was, have no choice but to call their customer services, I wish you good luck. Never again I will buy things from them.