I bought new tyres and the guy came and fitted as expected, however later I noticed they were not the tyres I ordered - it was too much hassle to complain as they fitted similar tyres. The fitter should have explained this and gave me the option to cancel - he never did.
I left moderate feed back on their site - this was never posted - beware of the feedback on their site as it only shows the good ones which is dishonest and fake as far as I am concerned - you have been warned.
I ordered an item - never arrived - contacted company and got standard answer which was incorrect cut and paste nonsense
I pressed company on why I never received my item and they eventually admitted the courier never even attempted delivery - did they even have it when they took my money ?
I then asked for them to send another and they said no we have to confirm we have received it back in our warehouse first - even though they knew it had never even been delivered
I then said I want my money back as the way they treated me was appalling - and again they said we need another 5 days to investigate, and no your not getting your money until we get our item back - even though they know they never even tried to deliver it in the first place
It has been 10 days now since the item was supposed to be delivered - all I want now is these jokers to give me my money back
I have also contacted my credit card company about their behavior and initiated a charge back
Avoid these at all costs - if things go well - all ok - if things go wrong expect the worst
true customer service and the quality of a company is judged when things go wrong - I hope people reading this take this into account - ignore comments about anything that arrived ok and take note of comments when things go wrong as good service in these situations is the sign of a true high quality company which Pixmania I'm afraid is definitely not.
They also put more effort into managing reviews on ratings sites than they do with their own customers on their own site - extremely cynical and pathetic.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.