Mark Burpham´s profile

Reviews (1)


Poor Customer Service

Bought a £500 worth of items from then, including a Seagate drive from them which when I went to fit it, noticed it had “Certified Repaired HDD” on it. got in touch with customer service they said it was stated on the product description and posted it to me "(Seagate ST1500DL003* - 1.5TB Seagate SATA2 Recertified Internal 3.5" 7200rpm 32MB cache).
This IS shown on invoice but wasn't shown on web page description.
My argument that Recertified does not clearly indicate it’s a repaired / refurbished drive.
To be more honest they should have printed what was on the drive at least it's easily understandable.
On top of this the drive is a 5900 rpm drive not a 7200, Seagate don't make this drive as a 7200 rpm.
Still won't replace the drive, another supplier to avoid I'm afraid.

Mark Burpham´s profile

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Mark Burpham
United Kingdom