Teepisutt Neo Techakaisri´s profile

Reviews (1)

DPD UK

Twice deliver failed, consecutive day, in just a single parcel!!!

To whom it may concern,

I'm expected to receive my parcel since yesterday, 7/1/13 14:48-15:48. Since my door bell has a problem I'll have to wait out side for an hour for my parcel but that is okay because it is my problem. The problem is I waited in cold wind for 2 and half hours yet no sign of any DPD deliver so I gave up and got message sometimes after that 'due to insufficient time of delivery'. Today I got another promise said you will deliver at 10:33-11:33 so I trusted and wait for this precise moment that I'm writing this email yet no sign of your service. I had a work to do but I missed it for the parcel, and I'm catching cold already. Do you see my problem here?

Therefore, please give me the solution so that the reliability of your service remained excellent.

And if your deliver came please give me a call to my "mobile phone". I can't waiting outside all days.

Thank you,

Edit:
Luckily, I find the deliver after posted this and about to leaving for work. I got my parcel now. You just got promotion.
Thank you anyway.

08 January 2013

Reply from DPD UK

Hi Teepisutt,

Please accept my apologies for the delay in delivery, and for you having to wait outside. I see the parcel was delivered just after 1pm this afternoon - was everything okay?

Drop me an email to socialmedia@dpd.co.uk if you require any assistance.

Kind regards,

Bobby.

Teepisutt Neo Techakaisri´s profile

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Teepisutt Neo Techakaisri
Reviewer
1988
Manchester, United Kingdom

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