They are utterly useless. I don't order from companies that use yodel as they are so hopeless. The last time they erroneously left the hugest parcel that I couldn't pick up and all my calls and requests to get them to pick it up and deliver it to the nursery school it was intended for was to no avail. Plus there is no-one around on the weekends to take the calls.
They send out whatever they think can take the place of what they have online. Then so far, it has been 10 days since I placed my last order and I have received nothing yet!!! The excuse - backlog from Xmas and New Year. Well then at least HAVE THE COURTESY to inform your customers. I have had to buy some of these items as I cannot wait this long and then I have to send them back again.
I will NEVER order from them again. There are dozens of these types of online cosmetic companies that are FAR better. Don't waste your time or MONEY!!!
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