Ian Buckley´s profile
Reviews (3)
Bedsite
Nice company to deal with
Very helpful and a pleasure to deal with. Beds delivered exactly when they said they would be.
Hsbc
Good customer service and very good website
Have been with the Bank for over 20 years as what they call a Premium customer. Very occasionally I have not been 100% impressed with them, but I would say that generally they are a very competent outfit. Their website works very well. Last year I opened a business account and so far everything has gone well. (They called me back when I registered my interest in a business account. Lloyds TSB and Nat West did not bother to return my calls.) The only situations where I have not been impressed is when I have encountered a member of staff who 1.) is not fully aware of what can or cannot be done, 2.) needs training in how to deal with the public or 3.) is in a call centre in India and talks to me like I am an imbecile. In general the staff I deal with in the UK are polite, helpful and diligent.
eSpares
Excellent delivery & service
Have ordered multiple items, mostly bulbs for ovens and a fridge and they have all been delivered promptly. One oven bulb I ordered failed as soon as I tried it. Called them and they shipped a replacement immediately, no questions asked. The videos on their website are quite useful.
Ian Buckley´s profile
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