S Watson´s profile

Reviews (1)

Bride & Groom Direct

Absolutely gorgeous invitations - just watch out for postage.

I was so pleased with the invitation. I ordered a selection of samples before chosing this design and this was by far the superior option.
We personalised our invitation wording; the process of which was very simple and supported by a step-by-step guide. As part of this, we were also able to pre-address our RSVP envelopes.
The invite was finsihed to a high standard although the envelopes were of sub-standard quality. There is an element of self-assembly which I hadn't expected. It isn't too taxing although you have to enjoy tying lots of bows. Although invites are quite small, I had to pay large letter postage because the bows bulk out the envelopes (we did add an information insert which probably added to this).
We have received so many compliments on our invites (we chose the purple/lilac option) with several people saying it was the most beautiful invite they have ever seen.
Once ordered, the invitation arrived within the stated 5 working days. I cannot recommend Bride and Groom DIrect and this invitation highly enough!

09 January 2013

Reply from BRIDE & GROOM™ Direct

Dear Ms Watson,
Thank you for taking the time to review Bride & Groom Direct.
The online personalisation is a feature we're constantly working on to bring improvements for our customers. We're pleased you found this a simple process!

The design you purchased, Bella, is a self assembly item due to the ribbon. The description on site includes this notice within the 'details' tab. The extra info regarding possible large letter postage is something we include on items across the website. Somehow, Bella has been missed and I will personally update the invite to state that the ribbon will add to the depth of the envelope. I will also raise your comments regarding the quality of the envelopes themselves.

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Web Team

S Watson´s profile

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S Watson
United Kingdom