April´s profile

Reviews (1)

DPD UK

Dreadful

Day 1 - waited in for parcel. No parcel arrives but yet when tracked it said it had been delivered and signed for.
Day 2 - After chasing this up I am fobbed off with 'it will be with you today - we are so sorry'. Waited in for parcel. No parcel arrives.
Day 3 - Waiting in for parcel, so far no parcel has arrived.

THIS IS A DREADFUL SERVICE

10 January 2013

Reply from DPD UK

UPDATE - Hey April, really sorry about this. Have replied to you email asking for a contact phone number. Will try to get this sorted as speedily as possible. Thanks, Bobby.

---

Hi April,

According to our tracking system, the parcel is on vehicle for delivery today. Please be assured that I have logged your details with our customer services team, and have asked them to contact you as soon as possible to provide clarification on what the situation is.

Be sure to update us on your progress.

You can email socialmedia@dpd.co.uk if you need any further assistance.

Kind regards,

Bobby.

April´s profile

profile image of April
April
Reviewer
1984
London, United Kingdom

About