Sally´s profile

Reviews (1)

PhysioRoom.com

Refund

I bought a knee support on line. Before I purchased it I contacted the supplier to confirm that it was not made of latex. The customer support person confirmed it was latex free. When I received the goods I found out that it contained latex.
I requested a refund but never received one

09 January 2013

Reply from Physioroom

Hello

Thank you for your email.

I am sorry that you were provided with the incorrect information. We did contact the manufacturer and was provided with the information. The item was purchased on the 26th December 2012 and a full refund was processed back to your account on the 31st December 2012. The refund was processed with no problems.

If you do require any further assistance, please do not hesitate to contact us.

Kind Regards

The Physioroom Team

Sally´s profile

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Sally
Reviewer
United Kingdom

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