They were one of a very few companies that delivered free to the Highlands of Scotland, i.e. Inverness, and this was a big factor in choosing them (GardenSite.co.uk). However, there were multiple items missing from the order, and some items that were broken on delivery. Any attempts to deal with these issues with GardenSite were just met with the attitude of "Its not our problem, its the suppliers". They refused to take any responsibility despite taking a large amount of money from me and I felt short-changed by the whole process. Overall, the quality was poor, both in terms of the goods and the customer service I received.
Would NOT recommend to anyone. Ever.
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