We accidently booked Gatwick and should have booked stanstead, we had already set off when we recd a text asking to contact them when we were 30 minutes away. Due to the error they found us an alternative parking arrangements at Stanstead took the money over the phone, refunded the incorrect amount all wgilst we were driving to the airport. The driver was there to meet us. Cant get better than that.
(My only downside was that when we got our car back after holiday i have never seen a car so dirty and muddy, looked like it was used or parked in a very muddy field) A quick visit to the valet & car wash.
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