Gemma Cook´s profile

Reviews (1)

Bride & Groom Direct

good but slow

After ordering them to being delivered is quite slow I was expecting 3 days for delivery as it only said standard delivery still no invites or phone call wanted to send them out at the weekend but looks like it won't happen just another stress to add to the wedding planning

14 January 2013

Reply from BRIDE & GROOM™ Direct

Dear Miss Cook,
Thank you for taking the time to review Bride and Groom.
On checking I find that we did receive your order on the 3rd of January which was the day we opened again for 2013. I do know that the order is almost ready for despatch and I will make sure this is sent out on Thursday for delivery on Friday and I will give you a call to confirm this. On our website we ask to allow 5 working days in production and 48 hour postage. I will make sure your order is delivered on Friday.
Kind regards,
Ellen Dobson
Customer Service Supervisor

Gemma Cook´s profile

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Gemma Cook
Swanmore, United Kingdom