Henrietta Hardy´s profile
Reviews (2)
Pet Supermarket
Great service!
I have ordered cat foot and cat flea products. Both came quickly and at a very good price. When I made a mistake with one order, customer services changed it over the phone instantly.
Iflorist
Problems with order company resolved following review.
I had problems with some chocolates not being delivered by iflorist but thanks to posting a review here, I have now been contacted by customer service and given a refund and some complimentary flowers.
09 January 2013
Reply from iflorist
Henrietta Hardy´s profile
Female, 1969
Norwich, United Kingdom
About
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Please accept our sincere apologies for the non-delivery of the chocolates that you ordered. We will certainly be investigating why this has happened. I will issue you with a refund for these chocolates straight away and we would also like to offer you a complimentary bouquet to be sent to a recipient of your choice as a means of apology from Iflorist. We hope this is satisfactory as we do not wish to lose your valued custom. I will e-mail you personally now regarding this matter.
Kind Regards
Iflorist