I ordered a paper Kami lamp on the 6th December that was promptly delivered on the 12th December 2012. No problem there... However the carton box in which the lamp came was taped over and when I opened the box (admittedly outside of the 7 days exchange period because of holidays) the paper lamp has one side completely bashed and is stained.
How can Habitat not have noticed 1. that the carton has already been returned and enquired as to why and 2. tried to "pass on" such a poor quality item.
They lost a client there and then.
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