Pleased with summer house price, design & delivery. Had no problem contacting firm over slightly warped door which they immediately promised to replace, within a week. Replacement door damaged in transit and returned by the carrier, TNT, and it took several phone calls and a month to finally get another replacement installed - there seemed to be little coordination/communication between Walton's dispatch/returns dept and their production/sales dept to send us door#3. Individuals were all polite and helpful though.
The free wood treatment included, to be applied after erection, was water based, so not up to the oil based standard they specify in the written guarantee conditions. I queried this, and was assured that it would be OK. I also fitted laminate flooring on top of the chipboard one as supplied, as recommended by another reviewer, to improve appearance and reduce 'give'. I was pleased with the erection service.
Worked well, and good value. Only problem was finding car park at 6 am when directions inadequate, owing to road works diversion and car park name having been changed after it was taken over by neighbouring one.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.