10 days before delivery-----Too long with no news
Seems impossible to contact this firm by e-mail. Why should I have to run up a `phone bill?
Will not use again.
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I do apologise if you were not able to contact us by e-mail. Which address were you sending your e-mails to? If you were not able to reach us by e-mail, I would encourage you to contact our customer service at your earliest convenience by telephone!
Kind Regards,
Katie, Rubbersole Customer Service