We had to wait an hour for our car on return as firstly, the company was extremely busy and then a car apparently broke down in front of where ours was parked so we had to wait while that car was removed. It was cold and rainy and i had to chase the company rather than them contacting me and letting me know what was going on. unacceptable!
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I'm very sorry to hear you had trouble with Air Parking at Gatwick on your return. We have contacted the manager who has insisted ono contected you directly to resolve these issues. If you have any further problems, please contact the customer service department.
Kind regards
Louise
Senior Customer Relations Advisor