The process took a little longer than anticipated due to the company we had our mortgage with, going out of their way to be obstructive throughout the whole procedure, and the initial proposed lender, sending a building valuer who submitted a report which contained very little in the way of correct details relating to the construction of our property.
However Martin Dyet of Key Retirement Solutions proved to be very easy to contact and liaise with, and explained and guided us through the various stages as they occurred, in a very professional manner throughout the whole process.
Note should also be made of Peter Barton and his team at Ashfords, the solicitors who represented us, who showed patience above and beyond the call of duty when attempting to get responses and information from the company we had our mortgage with.
Well done all.
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