Delay processing the order & dispatching for shipment.
Promised to upgrade shipping to next day but failed to action. When questioned about delays did answer the question & explain why promise not actioned.
Web site home page does not state that the store location is in Hong Kong.
Ordered rucksack received but too small. This was returned & no hesitation to dispatch different type. Credit given against the original item & difference paid by Visa credit card.
Staff responded to e-mail & friendly efficient telephone response to my requirements.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.