Ordered bathroom mirror.. got 8 e mails.. last one said item would be delivered in 1/2 days.. as this was unsatisfactory I phoned customer services and I said it was not realistic to expect customers to wait in for 1/2 days as I am a busy person so could she let me know if it would be delivered this day or the next as I did not wish to wait in unnecessarily.. she said she would track the item and ring me back. I staye.d in waiting for a call to tell me if I needed to stay in ! ! ! After 2 and a half hours I phoned again and was put on hold and eventually told my mirror would come today but don't know when.! My mirror did arrive that afternoon with the glass broken.! ! First and last time with Better bathrooms.! Perhaps it's time for a company name change??
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