The sales staff at Wealdstone, Harrow branch prevented me from cancelling a kitchen order before it was delivered due to difficulties in finding a fitter who was willing to work with this stone called Ezystone, which turned out not to resemble the piece I saw in the shop. When the kitchen was delivered they said they cannot take the stone back because it was too large to have in their store despite their kitchen supplier telling me it was possible to return the stone since it was standard cut. They made me wait a whole month to tell me they could not take it back. So I will never trust this shop and their staff again or shop there- now suing!
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