Michael Vickery´s profile

Reviews (1)

Worldstores

Not deal with this company

I ordered an item from this company on 22nd November 2012,the full payment was taken out of my account the next day 23rd November.On 6th December 2012 as I had not received item I telephoned company,but they could not give me any reason why I had not received,so I requested that order be cancelled and to reimburse me of my payment.I have telephoned this company many times each time I am given a different reason as to why I have not been reimbursed,latest being cheque must have been lost by Post Office.Its now 9th January 2013 it seems I will have to take the matter up with the Trading Standards Office!!
Have now received full refund by cheque (15/1/2013) No further action required!

Julieand Alan Williams found this review useful

09 January 2013

Reply from www.worldstores.co.uk

Dear Michael Vickery

Thank you for your feedback, I do apologize as you have not received the delivery on the date specified.

I am truly sorry in regards to the refund, Please provide your order number so I can personally investigate and contact you to resolve this matter for you as I am unable to locate your details.

Once again I do apologize for any inconvenience caused.

Kind Regards
Prachi

Michael Vickery´s profile

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Michael Vickery
Reviewer
1940
United Kingdom

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