Islington Resident´s profile

Reviews (1)

Shopfitting Warehouse

Product good, unreliable delivery times

This is the second time I ordered a clothes rail. First time I gave up as delivery was terrible, had to keep chasing on the phone, and kept getting conflicting information. It arrived on the right day, but time frame was missed that I was given. Advise SFW to sort out the delivery company as very frustrating and letting your business down. When the driver came he implied it was difficult to deliver despite fact i took a day off and was in all day!

09 January 2013

Reply from

Dear Customer

Thank you for your feedback and we share your frustration that your delivery did not arrive in the advised time slot, on your promised delivery day.
Please make sure that you always contact our customer service team directly as opposed to calling the courier contact centre, as we can ensure that any issues are resolved immediately. We apologise for the inconvenience caused.

Kind regards
Your Shopfitting Warehouse Team

Islington Resident´s profile

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Islington Resident
United Kingdom