Mr. Hamerston´s profile

Reviews (6)

Office Furniture Online

Fantastic!!!

Very quick well packaged delivery, top quality parts that will take 10 minutes maximum to put together. Would use this company again.

TheShowerSealShop.com

very clear dimensions and diagrams make for an easy purchase.

I bought an ex display shower door and needed a seal for the underneath. Got one from here that slid straight in. Price shown included delivery.

Tile Mountain

Very customer service focused- Fantastic!

I ordered various types of floor and wall tiles for my hall and bathroom on a Friday and they were delivered on the following Tuesday. Unfortunately the local pallet distributor Poole Bay (who has been used previously by another company I ordered from to drop off and seriously damage my expensive fridge freezer) dropped off a pallet which had 10 tiles damaged by what looked like the corner of the pallet hitting something hard and breaking the corners off nearly all of 1 pack. Following a call to Tile mountain these were replaced the very next day at no cost to myself and an apology even though I could not see how Tile mountain were at fault. I have already recommended Tile mountain to friends and would certainly use them again. So far the bathroom floor tiles are down and look great. I only wish all companies had Tile Mountain's customer focused nothing to much trouble attitude.

National Shower Spares

Fantastic!

VERY fast delivery, easy payment, correct part and easy to use web site. Also the cheapest inc postage out of all the searches before using them.

The Internet Electrical Store

Not happy!

Initial inquiries and web site looked good.......BUT my order of ceiling lights and sockets included a black glass touch sensor light switch that after the rest was delivered straight away took weeks to arrive as it was not in stock. That same switch failed within a year although after having to pay for it to be sent back myself the replacement was a remote version, an upgrade I will never use. Now one wall socket switch has jammed and I will shortly start the return process all over again! Not happy.

18 February 2013

Reply from theinternetelectricalstore.com

Thank you for you review.

The glass switches are made and shipped directly from China so we do sometimes have a low stock level for a limited period of time. If the upgraded product was not suitable you should have phoned and we would have replaced the original unit.

The switches have a year warrity so the switch will be replacable. Faulty return postage is refunded as stated on our returns form. We can not send out a replacement without having the faulty unit back as in the past people do not send the faulty unit back to us.

If you wish to discuss this further please email customerservice@theinternetretailer.co.uk

The Customer Service Team
Freephone 0333 3212 768
www.theinternetelectricalstore.com

Ferrysavers

Great prices and user friendly site

Great site, great savings and site very easy to use. Have used more than once.

Mr. Hamerston´s profile

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Mr. Hamerston
Reviewer
United Kingdom

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