Ellen´s profile

Reviews (1)

Rubbersole

Excellent product at good price, shame about the courier

Lovely easy to use website, with good discounts on branded products.

Big let down was the courier company they used - Yodel. Yodel claimed they had tried to deliver to my delivery address (my office which is open 7 days a week from 8.30am til 9pm) at 9.30am, but couldn't so they left a card - there was no card to be found anywhere and no way that if they had tried to deliver at that time that they said that they could have failed. I used the Yodel website to reschedule the delivery for a Friday, they actually delivered on a Wednesday!?!

10 January 2013

Reply from Rubbersole

Hello Ellen,

Thank you for your review. We are in the process of changing courier companies for faster and more professional service, so you may consider reusing us when we will have changed couriers!

Kind Regards,
Katie, Rubbersole Customer Service

Ellen´s profile

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Ellen
Reviewer
United Kingdom

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