Unfortunately, I had a number of problems using Xenday to tranfser funds -- because of a UK bank holiday, my transfer (to the US) was delayed. Then, to my surprise, the receiving bank charged me a $20 fee for receiving the funds. I used Xendpay specifically because it promised a fast transfer (same day), but because the transfer didn't reach the US bank as promised, I wasn't able to get funds there in time to cover a number of automatic debits -- altogether, the overdraught fees, returned debit fees and wire transfer fees chraged cost me a total of US $114 and may have had an impact on my credit score. I've used electronic transfer systems to move money between accounts man y times before. This is the first time I ever was charged a wire transfer fee and it was also the first time I had to wait two days for the transfer to go through. While Xendpay initially said they would contact me -- and did -- I didn't hear back from them after detailing the problems I had, despite emailing them twice and offering evidence of the extra fees I was charged. A shame. I would have been happy to talk to them about it, work with them to address what went wrong, and help them figure out a way to put things right.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.