Lovefilm

Why are there so many negative reviews?

On New Years Eve, and through Groupon, I was able to buy a 3 months subscription to the service, which includes unlimited DVD rentals (2 at a time) and unlimited streaming, all for £7. A few hours later I received a confirmation email from Groupon with the promo code to get the 3 months, and it was easy from then on.
I created an account and I was off straight away, putting approximately 11 titles in my rental list. I was also able to stream a massive library of films and TV programs (look under collections) onto my iPad. My first two discs arrived on the 3rd, which was decent considering New Years was working day, and they were shipped the next working day.
I sent them back after watching them in the resealable envelopes, which they received the next day, and then shipped the next discs, 2 days after I returned the previous two.

Issues (Small Ones Though):
-Slow ipad app, with no history or recently watched, but still very functional
-Sometimes the discs you really want can't be sent immediately, but they try to send the highest priority titles you have put in your list