Roy James´ profile

Reviews (1)

City Link

Total waste of time !!!!

It would be easier to list the issues.
1 Rude ( call centre operator ) Abrupt then hung up.
2 Unhelpful ( call centre operator ) Blamed me for not knowing who sent the package.
3 Incompetent ( call centre operator ) Told me that they had tried to deliver the package at 16:40, which was wrong as my card (first attempt delivery) said 15:40 and so did the tracking information online, however I was wrong ?
4 Incompetent ( delivery/driver ) No card placed through the door to tell me the package had been left with neighbour, who also could not be bothered to let us know she had it.
5 Incompetents and Dam Right Annoying (call centre automative system) Does nothing that you tell it to do, then tells you to speak to an operator puts you through only then to be told it is closed and cuts you of.
On a scale of 1 to 10 1 being bad and 10 being good they score -10 yes minus 10 that bad.

Roy James´ profile

profile image of Roy James
Roy James
United Kingdom