I ordered 3 items, hoping that they would arrive before Christmas. They didnt' arrive and I e-mailed Simon and asked why I had heard nothing. I found that two of the items were out of stock so arranged that the single item in stock (which is the one I needed anyway) would be sent. The Delivery was smooth and I recieved e-mails to confirm when it would actually arrive so that I could be in. Simon also sent another Free item as an apology for the wait,. He has also been very helpful in answering questions that I have had since, relating to the product, so has more than made up for the initial wait. I am very pleased and would definitely order from Dolphin again.
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