Agoda

The Site isn't really informative

My family and I want to stay in Taipei in this Chinese New Year, but based on one and else condition we change our arrival date two days due to the prior reservation in Agoda.com , they said we can change our reservation trough some self management tools. However, when I clicked change to our desired dates the website becomes so perplexing. No confirmation if the process had been success/fail/still on progress. How to deal with it? they don't even response to the direct email we have sent. Well, do not try Agoda if your date is still tentative, they are more strict than an old lady.