Joolz Veck´s profile

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Never use myHermes!

My package has apparently been 'lost', but that was what they eventually said after weeks of asking for proof of delivery to see which address they reckoned they had delivered it too. It stated on the tracking that a customer signature had been obtained as well. myhermes then stated that I had changed the delivery address, which I hadn't, but the real clincher was that the address to which they said they delivered it doesn't even exist!!! So to get out of that little bundle of lies, they now insist it's lost.

What a shower of lying little toe rags they are. Nothing I can do about it apparently - and they managed to lose items of sentimental value. Brilliant. AVOID LIKE THE PLAGUE

Joolz Veck´s profile

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Joolz Veck
Fareham, United Kingdom