i like their prices but i don't see how it can take 4 days to process a item you "have in stock" and why its takes over a week to ship through UPS from Birmingham to another mainland UK address!? and with no other delivery options available upon purchase unless you phone them up after? if they want people to use their site more i think they could do with addressing these issues as i'd rather pay a extra £5-10 and get it within 3-4 days!
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