From what I have purchased so far [4 or 5 games in total], The transaction and delivery time has all been smooth and fast and I have had no problems at all yet with what I have purchased, so I highly recommend them.
Never had to contact customer support yet so not sure on how that is but hopefully as good as the service they provide.
I had my first server with multiplay but it was terrible, they employ techincal support staff that are clueless about the games they host for and I also had latency issues with them [users had low ping but were lagging / rubber banding in game].
So I chose GTXGaming to try out after the bad experience with Multiplay and they are ALOT better, they sorted out my server within 30 mins, I also requested a mumble server which isn't advertised on their website and they set me one up. My tickets were answered within a few hours and were resolved quickly.
I highly recommend these guys
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