Matthew´s profile

Reviews (1)


A bit slow on delivery but a great price......

I think the company had a glitch with deliveries over the new year period which is reflected in other reviews. From ordering to delivery it took 11 days for my trainers but when I emailed customer service I received a personal response advising of the delivery problems and a projected delivery date (they were 1 day out). Everything can't run smoothly all the time and the fact they were honest enough to own up is good service in my book. Great price and would certainly give them another go.

14 January 2013

Reply from Rubbersole

Hi Matthew,

Thank you for your understanding during the busy holiday season! We do try our best to satisfy our customers!

Kind Regards,
Katie, Rubbersole Customer Service

Matthew´s profile

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United Kingdom