Their customer service refused to provide either a refund for the impossible speeds for which I've been paying or compensation in any form whilst they'd clearly committed a technically PROVABLE breach of their contract conditions. In retrospection, I should have pursued a legal case in defense of customers.
Although I am satisfied the stability of their service, I think they need to not trick customers regarding bandwidth capacity.
Hugely recommend as a store to deliver obscure, exotic produce for experimentation with cooking. Many of their items are not available locally and I appreciate their service.
My new favourite for clothing options as a great, secure service! Highly recommend for their fine cuts and detailed designs!
For the more elegant choice for a purchase, M&S is ideal and they're performed each order without so much as a fault - certainly exceptional when online orders are prone to many tragic but understandable errors: damaged items during shipping, automatic transaction problem, lost packages, bad delivery times, distant customer service as store is virtual.
A top-notch choice for a rational, wise spender who prizes frugality along with caution.
Whilst I am certainly content with my purchases, I believe they should either improve their contract with a delivery company, slow if not vague, or adjust their shipping charge appropriately considering the dubious quality. A business is tied in reputation to their shipping company inextricably - a medium now from the business to the consumer, a second representation - and I have faith Tesco will change once they've learned from their a late entry into online retail.
The three pinnacles of an online business, in my opinion, with the exception of customer service (which I haven't had the opportunity to judge). I've had absolutely no issues with any orders and I have confidence in their QUALITY ASSURANCE on any purchase
Not only are their sales enticing instead of a monopoly, Steam has created a platform in the nature of Xbox Live as an overlay to their products: friend lists, instant messaging, clans, communities, modded content. Whilst this may be an irritation to certain users, I certainly enjoy it as a convenient addition - considerably surpassing older variants of a similar idea such as XFire - which isn't only smooth as in functional, it's productive to the experience.
Games are organised with your account, respectfully so without the software as intrusive copyright protection, to create a simplicity and the platform is regularly integrated into games for accessible modifications, removing the much tedious task of folder/file manipulation.
5 service. Never had a fault in performance, customer services are easy to contact if necessary and Steam is appropriate to my preference.
Kim Reinhardt Jensen found this review useful
This is hugely illegal as the transaction was about the whole package, not their choose-and-pick approach, and I'm disgusted at how they changed the overall amount consequently which benefited them from the deal through manipulation of it, not my choices at their claimed AVAILABLE SALES - also the CLAIMED aggregated, finalized amount which I processed. Additionally, as I no longer desire the order, lacking both the main deal fully there along with my main purchase of the two, there's absolutely no way to cancel the order EASILY (as they changed the situation) or contact their business effectively, with all measures seemingly taken to inconvenience a customer with issues- leaving them unanswered to be defrauded of whatever issue arise from their dubious practices.
Blockbuster had me waiting 2 days to realize I won't be receiving the option due to 'stock' (why the hell could I check-out?!??!), too - disadvantaging my options elsewhere (alternatives available before today) in their insincere listings which are also exploitative of customers.
I don't know which flaw is the worst, but they certainly combine to create an abhorrent corporation which consumers should force (through their financial decisions) into administration. The flaws I've encountered so far are:
- Indifference to problems
- Avoidance of any customer interaction
- Misleading sale
- Bait & switch tactics
- Changing a transaction to then finalize it without my choice/consent
- Removing an item from my basket to steal the full application of my voucher which was both involved in the final price and motivating to my combined purchase
- Referring all issues to a detached site which solves nothing
- Ignoring all messages when I wish to cancel my purchase understandably
Thanks for ignoring my desire to cancel my order, Blockbuster, as you changed the nature of it...defrauding me to only then persist with this act apathetically as: "Hey, we do not care if we exploit you, deceive you, ignore you. What will you do, sue us?".
Update: 2 days passed. They've ignored a Facebook message and also a direct e-mail. They do not care if you have problems or have reactions to their deceitful practices... satisfied with taking money in any circumstances through whatever means whilst avoiding you afterwards very arrogantly.
Their customer service does not exist. Got a problem? Too bad, they've got your money and don't care how it was acquired. Speak with your money and bankrupt them as we should do with any immoral, exploitative corporation: DO NOT VISIT THEIR STORE OR BUY ONLINE FROM THEM!
[Updated to four stars from three stars as the subsequent deliveries I've had were acceptable and the one mistake at first was obviously simply a rare mistake that also had to sadly be a first impression.]
Thankfully, in their credit, they refunded me soon as possible and this should be a reassurance to anyone purchasing bargains. Your purchase will be risk, of course, and it's a matter of whether or not it's worth the low prices.
My advice is to expect disappointment emotionally as a possibility but continue shopping with them, trusting they'll correct any issues (if they do arise unfortunately as will happen with second-hand items).
With a smart premise and how donations are handled to earn games, Humble Bundle is a great way for charities to benefit - innovation with an altruistic bend.
As with products sometimes being luck of the draw, defects more chance instead of the seller's mistake, Ebay is best described as a hands-off bazaar composed of many disparate users: scam artists to stay-at-home moms selling bargains found, even small businesses who're looking at further outreach to augment revenue possibilities.
However, Ebay doesn't receive a five considering their extortionate approach to sellers at times - providing too much leeway for exploitation along with charging excessively on their sales. As with governments, they need to the right rules to ensure a fair, transparent marketplaces.
I have faith in their improvement - noticeable during the last few months - and I sincerely believe their online service is the very definition of average, with the exception of slow delivery with larger items.
Each item I've ordered has arrived on time, their selection of electronic entertainment is broad, they have many fantastic deals and delivery has been smooth. Altogether, they're a company on level with Play.com, albeit more or less neglected as thought to be mostly a high street chain.
Although their customer service is flawed - most notably during chargeback cases in my experiences as a merchant - and their fees are sometimes too much, I respect how they invented a new option for consumers: a secondary layer of payment for security, immediate payments through an account and a straightforward dispute system ( very controversial to both buyer/seller).
PayPal foremost needs to improve their image as a bureaucratic, callous pseudo-banking system, in my opinion, as along with many friends, there's a slight cold discomfort in using it - fear that any issues arising would be disregarded to their many rules to distance accountability.
From price matching to refunds on price changes, Amazon truly takes a conscious effort to offer competitive rates as a pride. The company values highly both their customer's choice - providing many relevant products via similar listings in an unbiased fashion - and their wallet, seldom failing to sell items disproportionately above the expected retail prices.
Combined with the flexibility of the user's marketplace, subscription options such as Amazon Prime for one-day deliveries and their accessible, friendly customer services - they're the one online business as a model to all, understandably dominating the market through an exceptional respect of it.
Now, as someone who is into both Hugo Boss and Lacoste, Matalan clothing is a rather 'cheap' choice, but I think of their styling/fabrics/cuts as a bargain considering the prices - definitely suitable for impulsive, care-free purchases as any shopaholic adores. Checkout is simple, as is their filtering of items, and I never once had an issue with either delivery (despite length at times) or browsing their website.
I have not had any experience with their customer service so far to comment on this critical department, yet I believe it's positive that I haven't as it means they're avoided any issues to require it.
Recommend foremost for their accessible, competent customer service who're willing to assist in an informative, friendly way. The consumer may be fully secure in knowledge any issues emerging will be addressed satisfactorily, avoiding doubt among customers and instilling confidence with purchases.
However, as I once purchased a poster and the resolution was not perfect as I had expected, which could have been better expressed in the details, I will detract a single rating. Additionally, a slight nitpick of mine: they should list any text at the bottom of posters individually - perhaps too much of a demand considering the manpower required to do so.
Overall, comprehensive selection of posters, reasonable delivery service and competent customer service (for the worst of times).
With a single registration, a variety of mega-deals are available for instantaneous download, with nothing but entering the activation code on the appropriate platform to begin the download. Green Man Gaming is easily a competitor in virtual sales for their automated algorithm in which sales are managed efficiently as they are rapidly.
Green Man Gaming is a fantastic company, offering competitive pricing, and their system is flawless from my personal experience.
DPD delivered my item very well and I was impressed! I've ordered 1000+ items online and none have been so precise (on time) and detailed (updates) as with DPD. As people mostly complain over rare accidents instead of praising a nice standard overall, I think this review is much deserved.
Neil Murphy found this review useful
I ordered a premade gaming PC and I can't say the prices are bad considering the effort/delicacy involved with building one. Happy with my purchase completely and their machine thus far has been reliable. As I've been pleased with their level of service (e.g. hardware, warranty conditions, customer service) , someone who is very selective with which businesses he /chooses/, I can only recommend the business to other people.
Although the delivery system is vague, customer service were fine with answering how progress is currently estimated, which surpasses automated updating, in my opinion. My delivery was relatively slow, around 2 weeks, but I think it's understandably caused by two salient facts: they build computers from scratch and genuinely test them comprehensively: both preferable above an immediate delivery.
If I ever need another computer in the future, or a friend needs one which is both reasonably priced whilst efficient, I'll definitely say Chillblast since experiencing their professionalism.
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